Privacy Policy
Privacy Policy
Information We Collect
We collect personal data necessary to process your orders and provide a smooth shopping experience:
- Buyer’s Information: Name, billing address, email address, contact number, and payment information.
- Recipient’s Information: Name, delivery address, contact number, and the card message content.
- Technical Data: IP address, cookies, and browsing behavior to optimize site performance and security.
How We Use Your Information
- To process, fulfill, and deliver your orders.
- To send order updates, invoices, and handle customer service requests.
- To deliver personalized marketing communications and seasonal reminders, provided you have opted in to receive them.
- Message Confidentiality: Your card messages are treated with strict confidentiality. They are only viewed by our printing and packing team and will not be disclosed to any third party.
Data Sharing and Third Parties
We do not sell your personal data. We only share necessary information with trusted third parties to run our business:
- Logistics & Delivery Partners: Only the recipient’s name, address, and phone number are shared to facilitate delivery.
- Payment Gateways: Secure third-party payment processors handle your financial data. We do not store your credit card or bank details on our servers.
- Analytics Providers: Tools like Google Analytics to evaluate and improve our website performance.
Your Rights
Under the Personal Data Protection Act (PDPA) 2010, you have the right to access, correct, or request the deletion of your personal data at any time by contacting our customer support.
